Τετάρτη, Μαρτίου 26, 2014
Μαρία Σκαμπίλη
Inadequate grammar, poor
spelling, and bad taste. Consider what impressions your emails make on
others. Follow these steps and improve your email etiquette.
Steps
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Keep your email concise, conversational, and focused. Keep emails short and to the point. Many people only read the first few lines before
deciding to respond or to save for later.
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Avoid fancy formatting.
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Limit attachments. Don't
add an attachment unless really necessary. Keep attachments as small as
possible. If you need to send a larger file,
compress or zip it or use online services that will help you send large
files such as WeTransfer.com. If you need to send multiple pages, such
as meeting plans or large text corrections, send a fax or a typed set of
pages in a letter.
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Think before you send. Only add the recipients and
send it after you have had time to think about what you are sending; you might change your mind and be better off for it.
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Be careful using abbreviations and emoticons.
- Avoid prioritizing your messages for the recipient. Get out of the
habit of marking every email as "Urgent!” or "High Priority"
- Summarize long discussions. Instead of continuing to forward a message string, take a
minute to summarize it for your reader.
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Be sure to include info that you are responding to. Include the question that the recipient asked so they know what you are
responding to. Avoid making the recipient scroll down more than a single
message in the history.
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Reply promptly.
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Be proactive. Address reader's questions or concerns in your
reply before somebody has to send a new email to ask about them.
